Shipping Information:
Our shipping rates are as follows: Australia Post/Courier/Other Provider/ based rates
Shipping costs are influenced by the size and weight of the product and your location.
Shipping costs and options are set out on our website when you select “Shipping” when you check out.
On checkout, you have the option of selecting –
- Signature on delivery/Registered post
- Express post
- Extra insurance cover
*All orders are sent with tracking for peace of mind
Standard Delivery Times:
Australian metro area – express: 1-2 days
Australian metro area – standard: 2 to 4 days
International Shipping:
International post options have tracking, however certain countries do not track parcels once in their postal system. Zahari does not accept any liability for delivery that cannot be tracked in such countries.
International standard: 14-28 business days
International express: 7-14 business days
Dispatch & Delivery Times:
Zahari aims to dispatch orders within 1-2 business days of cleared payment. During periods of high demand, delivery delays may occur. We accept no liability in the event of delayed delivery.
We reserve the right to choose the most appropriate delivery method if a method of delivery is not specified by you at the time of order.
If you have not received your order within 14 business days, please contact us.
If insured items are lost or damage in transit, contact must be made with us to organise compensation via the carrier.
Insurance:
Extra Insurance is optional and recommended by Zahari. Customers opting to decline optional insurance render themselves fully liable for any loss or damage of delivery for any reason.
Please note that insurance only covers transit from dispatch until arrival at the nominated delivery address.
Insurance does not cover incorrect or incomplete delivery address details provided by the customer or a third party signing for the delivery unless specifically authorised.